Terms & Conditions

Welcome to ThreadedByMa. By placing an order with us, you agree to the following terms and conditions. Please read them carefully before making a purchase.

Handmade Products

All our products are handcrafted and made to order.

  • Slight variations in design, color, or finish are natural and part of the handmade process

  • Each piece is unique and may not be exactly identical to the images shown

Orders & Payments

  • All orders are confirmed only after successful payment

  • We currently accept prepaid orders only

  • Once an order is placed, it cannot be modified after processing has started

Customization

  • Customized orders are created based on the details provided by the customer

  • Please ensure all names, dates, spellings, and design preferences are correct

  • ThreadedByMa is not responsible for errors provided by the customer

Shipping & Delivery

  • Orders are processed and shipped as per our Shipping Policy

  • Delivery timelines may vary depending on location and external factors

  • We are not responsible for delays caused by courier partners

Cancellation

  • Orders cannot be cancelled once they are processed

  • Customized orders are non-cancellable

Product Representation

  • We strive to display product images as accurately as possible

  • However, slight differences in color may occur due to lighting or screen settings

Liability

ThreadedByMa shall not be held liable for:

  • Delays caused by courier services

  • Incorrect information provided by the customer

  • Minor variations in handmade products

Changes to Terms

We reserve the right to update or modify these Terms & Conditions at any time without prior notice.

💛 Thank You

By choosing ThreadedByMa, you support handmade art and small businesses — and we truly appreciate it ✨