1)Are your products handmade?

Yes, all our products are 100% handcrafted with love and attention to detail.

2) How long will my order take?

• Processing time: 5–10 days

• Customized orders: 7–12 days

• Delivery: 3–7 days

3) Can I customize my order?

Absolutely! 💛
We offer customized embroidery designs. You can share your idea, name, photo, or design reference.

4) Do you offer free shipping?

Yes! 🎉

• Free shipping on orders above ₹999

• ₹99 shipping charge below ₹999

5) What payment methods do you accept?

We currently accept prepaid orders only.

6) Will my product look exactly the same as the image?

Since all items are handmade, slight variations may occur — making each piece unique ✨

7) Can I cancel my order?

Orders cannot be cancelled once processing has started.
Customized orders are non-cancellable.

8) Do you ship across India?

Yes, we ship PAN India 🇮🇳

9) 📞 How can I contact you?

📩 Instagram: @threadedbyma
📞 Phone: +91 9435692466
📧 Email: threadedbyma@gmail.com