Terms & Conditions
Welcome to ThreadedByMa. By placing an order with us, you agree to the following terms and conditions. Please read them carefully before making a purchase.
Handmade Products
All our products are handcrafted and made to order.
Slight variations in design, color, or finish are natural and part of the handmade process
Each piece is unique and may not be exactly identical to the images shown
Orders & Payments
All orders are confirmed only after successful payment
We currently accept prepaid orders only
Once an order is placed, it cannot be modified after processing has started
Customization
Customized orders are created based on the details provided by the customer
Please ensure all names, dates, spellings, and design preferences are correct
ThreadedByMa is not responsible for errors provided by the customer
Shipping & Delivery
Orders are processed and shipped as per our Shipping Policy
Delivery timelines may vary depending on location and external factors
We are not responsible for delays caused by courier partners
Cancellation
Orders cannot be cancelled once they are processed
Customized orders are non-cancellable
Product Representation
We strive to display product images as accurately as possible
However, slight differences in color may occur due to lighting or screen settings
Liability
ThreadedByMa shall not be held liable for:
Delays caused by courier services
Incorrect information provided by the customer
Minor variations in handmade products
Changes to Terms
We reserve the right to update or modify these Terms & Conditions at any time without prior notice.
💛 Thank You
By choosing ThreadedByMa, you support handmade art and small businesses — and we truly appreciate it ✨